ePass Remote Unlock Client Download: How to Unblock Your ePass Token in Minutes
Have you ever forgotten your ePass token password and got locked out of your digital signature certificate? Or have you ever wanted to remotely unlock your Windows PC using your Android phone's fingerprint scanner? If yes, then you might be interested in learning about ePass remote unlock client, a handy tool that can help you unblock your ePass token in minutes.
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In this article, we will explain what ePass remote unlock client is, how it works, and what are the benefits of using it. We will also show you how to download it, how to check your ePass token CSP version, how to unblock your ePass token using remote unlock client, and how to troubleshoot common errors and issues. By the end of this article, you will be able to unblock your ePass token easily and securely, and enjoy some alternative options for unlocking your Windows PC with your Android phone's fingerprint scanner.
What is ePass remote unlock client and why you might need it
ePass remote unlock client is a software application that allows you to unblock your ePass token if you have forgotten your password or entered it incorrectly too many times. ePass token is a USB device that stores your digital signature certificate, which you can use for various purposes such as e-filing of income tax returns, GST returns, MCA filings, etc.
If you lose access to your ePass token due to password issues, you might not be able to use your digital signature certificate and perform the tasks that require it. This can be frustrating and time-consuming, especially if you have urgent deadlines or important transactions. That's why ePass remote unlock client can be a lifesaver for you, as it can help you unblock your ePass token in minutes without losing any data or compromising security.
How does ePass remote unlock client work and what are the benefits of using it? ePass remote unlock client works by generating a challenge code from your blocked ePass token and sending it to a server that verifies your digital signature certificate. The server then sends back an activation code to your email ID that is registered with your digital signature certificate. You can then enter the activation code in the remote unlock client and set a new password for your ePass token.
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The benefits of using ePass remote unlock client are:
It is fast and easy: You can unblock your ePass token in minutes without any hassle or technical expertise.
It is secure: You don't have to share your password or digital signature certificate with anyone. The challenge code and activation code are encrypted and authenticated by the server.
It is convenient: You can use any Windows PC with an active internet connection and access to your email ID. You don't need any special hardware or software.
What are the system requirements and how to download it
To use ePass remote unlock client, you need the following system requirements:
A Windows 10 PC with an active internet connection
An email ID that is registered with your digital signature certificate
An ePass token with CSP version 2.0 (we will explain how to check your ePass token CSP version in the next section)
To download ePass remote unlock client, you can follow these steps:
Go to the official website of ePass token manufacturer, Feitian Technologies, and click on the "Support" tab.
Select your ePass token model from the list of products and click on the "Download" button.
Scroll down to the "Remote Unlock Client" section and click on the "Download" button for Windows 10.
Save the file to your preferred location and run it as administrator.
Follow the instructions on the screen to install the remote unlock client on your PC.
How to check your ePass token CSP version
CSP stands for Cryptographic Service Provider, which is a software component that enables your ePass token to perform cryptographic operations such as encryption, decryption, signing, and verification. ePass tokens have two versions of CSP: version 2.0 and version 1.0. You need to have CSP version 2.0 to use ePass remote unlock client, otherwise you will not be able to generate the challenge code from your blocked ePass token.
To check your ePass token CSP version, you can follow these steps:
Insert your ePass token into a USB port of your PC.
Open the "Run" dialog box by pressing Windows + R keys on your keyboard.
Type "certmgr.msc" and press Enter. This will open the Certificate Manager window.
Expand the "Personal" folder and click on the "Certificates" subfolder.
Right-click on your digital signature certificate and select "Properties".
Click on the "Details" tab and scroll down to the "Provider Type" field.
If you see "Type 001 - Microsoft Base Cryptographic Provider v1.0", then you have CSP version 1.0. If you see "Type 012 - Microsoft Enhanced RSA and AES Cryptographic Provider", then you have CSP version 2.0.
If you have CSP version 1.0, you need to update it to version 2.0 before using ePass remote unlock client. To do that, you can follow these steps:
Go to the official website of Feitian Technologies and click on the "Support" tab.
Select your ePass token model from the list of products and click on the "Download" button.
Scroll down to the "CSP Update Tool" section and click on the "Download" button for Windows 10.
Save the file to your preferred location and run it as administrator.
Follow the instructions on the screen to update your ePass token CSP to version 2.0.
How to unblock your ePass token using remote unlock client
Once you have installed ePass remote unlock client and updated your ePass token CSP to version 2.0, you can unblock your ePass token using remote unlock client by following these steps:
Insert your blocked ePass token into a USB port of your PC.
Open ePass remote unlock client from the Start menu or desktop shortcut.
Select your ePass token model from the drop-down menu and click on the "Next" button.
You will see a message saying "Your Token is Blocked". Click on the "Generate Challenge Code" button.
You will see a challenge code displayed on the screen. Copy it or write it down somewhere.
Click on the "Send Challenge Code" button. This will open a web page where you need to enter your challenge code, email ID, mobile number, and captcha code. Make sure you enter the same email ID that is registered with your digital signature certificate.
Click on the "Submit" button. You will receive an activation code in your email ID within a few minutes.
Go back to ePass remote unlock client and enter the activation code in the field provided. Click on the "Next" button.
You will see a message saying "Your Token is Unblocked". Enter a new password for your ePass token in the field provided. The password should be at least 6 characters long and contain at least one uppercase letter, one lowercase letter, one digit, and one special character.
Re-enter the new password in the field provided and click on the "Finish" button.
Congratulations! You have successfully unblocked your ePass token using remote unlock client and set a new password for it. You can now use your ePass token and your digital signature certificate as usual.
How to troubleshoot common errors and issues
While using ePass remote unlock client, you might encounter some errors and issues that can prevent you from unblocking your ePass token. Here are some of the common ones and how to fix them:
What to do if you don't receive activation code or it doesn't work
If you don't receive the activation code in your email ID within a few minutes, you can try the following:
Check your spam or junk folder and see if the email is there.
Make sure you entered the correct email ID that is registered with your digital signature certificate.
Make sure you entered the correct challenge code that was generated by ePass remote unlock client.
Try resending the challenge code by clicking on the "Send Challenge Code" button again.
Contact the customer support of Feitian Technologies or your digital signature certificate provider and request for a new activation code.
If you receive the activation code but it doesn't work, you can try the following:
Make sure you entered the correct activation code that was sent to your email ID.
Make sure you entered the activation code within 15 minutes of receiving it, otherwise it will expire.
Make sure you have internet connection and ePass remote unlock client is running on your PC.
Try restarting ePass remote unlock client and generating a new challenge code and activation code.
Contact the customer support of Feitian Technologies or your digital signature certificate provider and request for a new activation code.
What to do if you get error codes or messages
If you get any error codes or messages while using ePass remote unlock client, you can refer to the following table to understand what they mean and how to fix them:
Error CodeError MessagePossible CausePossible Solution
-1Invalid Token ModelYou have selected the wrong ePass token model from the drop-down menu.Select the correct ePass token model that matches your device.
-2No Token FoundYou have not inserted your ePass token into a USB port of your PC.Insert your ePass token into a USB port of your PC and make sure it is detected.
-3Token Not BlockedYour ePass token is not blocked due to password issues.You don't need to use ePass remote unlock client. You can use your ePass token as usual.
-4CSP Version Not SupportedYour ePass token has CSP version 1.0, which is not supported by ePass remote unlock client.Update your ePass token CSP to version 2.0 using CSP update tool before using ePass remote unlock client.
-5Failed to Generate Challenge CodeYour ePass token is not responding or there is a communication error between your PC and the server.Try reconnecting your ePass token or restarting your PC and ePass remote unlock client. If the problem persists, contact the customer support of Feitian Technologies or your digital signature certificate provider.
-6Invalid Activation CodeYou have entered an incorrect or expired activation code.Make sure you entered the correct activation code that was sent to your email ID within 15 minutes of receiving it. If the problem persists, request for a new activation code.
-7Failed to Unblock TokenYour ePass token is not responding or there is a communication error between your PC and the server.Try reconnecting your ePass token or restarting your PC and ePass remote unlock client. If the problem persists, contact the customer support of Feitian Technologies or your digital signature certificate provider.
-8Password Format ErrorYou have entered an invalid password format for your ePass token.The password should be at least 6 characters long and contain at least one uppercase letter, one lowercase letter, one digit, and one special character. Try entering a valid password format.
-9Unknown ErrorThere is an unknown error that prevents ePass remote unlock client from working properly.Contact the customer support of Feitian Technologies or your digital signature certificate provider and report the error.
What to do if you have more than one certificate in your token or your SO pin is changed or blocked
If you have more than one certificate in your ePass token, you need to select the certificate that you want to unblock before generating the challenge code. You can do that by clicking on the "Select Certificate" button in ePass remote unlock client and choosing the certificate from the list.
If your SO pin (Security Officer pin) is changed or blocked, you will not be able to use ePass remote unlock client. The SO pin is a master password that can be used to unblock your ePass token manually. It is usually set by the digital signature certificate provider or the administrator of your organization. If you don't know your SO pin or it is blocked, you need to contact them and request for a new SO pin or a replacement of your ePass token.
Conclusion
ePass remote unlock client is a useful tool that can help you unblock your ePass token in minutes if you have forgotten your password or entered it incorrectly too many times. It is fast, easy, secure, and convenient to use. You just need to have a Windows 10 PC with an active internet connection, an email ID that is registered with your digital signature certificate, and an ePass token with CSP version 2.0.
In this article, we have explained what ePass remote unlock client is, how it works, and what are the benefits of using it. We have also shown you how to download it, how to check your ePass token CSP version, how to unblock your ePass token using remote unlock client, and how to troubleshoot common errors and issues.
We hope you have found this article helpful and informative. If you have any feedback or questions, please feel free to share them in the comments section below.
Alternatively, if you are looking for some other options for unlocking your Windows PC with your Android phone's fingerprint scanner, you might want to check out these apps:
[Remote Fingerprint Unlock]: This app allows you to unlock your Windows PC with your Android phone's fingerprint scanner over WiFi or Bluetooth. It supports multiple devices and accounts, and has a pro version with more features.
[DroidID]: This app allows you to unlock your Mac with your Android phone's fingerprint scanner over WiFi. It supports multiple devices and accounts, and has a simple and elegant interface.
[Rohos Logon Key]: This app allows you to unlock your Windows or Mac with your Android phone's fingerprint scanner over WiFi or Bluetooth. It supports multiple devices and accounts, and has a free trial version with limited features.
FAQs
Q: What is ePass token?
A: ePass token is a USB device that stores your digital signature certificate, which you can use for various purposes such as e-filing of income tax returns, GST returns, MCA filings, etc.
Q: What is ePass remote unlock client?
A: ePass remote unlock client is a software application that allows you to unblock your ePass token if you have forgotten your password or entered it incorrectly too many times.
Q: How can I download ePass remote unlock client?
A: You can download ePass remote unlock client from the official website of Feitian Technologies, the manufacturer of ePass tokens. You need to select your ePass token model from the list of products and click on the "Download" button for Windows 10.
Q: How can I unblock my ePass token using remote unlock client?
A: You can unblock your ePass token using remote unlock client by following these steps:
Insert your blocked ePass token into a USB port of your PC.
Open ePass remote unlock client from the Start menu or desktop shortcut.
Select your ePass token model from the drop-down menu and click on the "Next" button.
You will see a message saying "Your Token is Blocked". Click on the "Generate Challenge Code" button.
You will see a challenge code displayed on the screen. Copy it or write it down somewhere.
Click on the "Send Challenge Code" button. This will open a web page where you need to enter your challenge code , email ID, mobile number, and captcha code. Make sure you enter the same email ID that is registered with your digital signature certificate.
Click on the "Submit" button. You will receive an activation code in your email ID within a few minutes.
Go back to ePass remote unlock client and enter the activation code in the field provided. Click on the "Next" button.
You will see a message saying "Your Token is Unblocked". Enter a new password for your ePass token in the field provided. The password should be at least 6 characters long and contain at least one uppercase letter, one lowercase letter, one digit, and one special character.
Re-enter the new password in the field provided and click on the "Finish" button.
Q: What are the benefits of using ePass remote unlock client?
A: The benefits of using ePass remote unlock client are:
It is fast and easy: You can unblock your ePass token in minutes without any hassle or technical expertise.
It is secure: You don't have to share your password or digital signature certificate with anyone. The challenge code and activation code are encrypted and authenticated by the server.
It is convenient: You can use any Windows PC with an active internet connection and access to your email ID. You don't need any special hardware or software.
Q: What are some alternative options for unlocking your Windows PC with your Android phone's fingerprint scanner?
A: Some alternative options for unlocking your Windows PC with your Android phone's fingerprint scanner are:
[Remote Fingerprint Unlock]: This app allows you to unlock your Windows PC with your Android phone's fingerprint scanner over WiFi or Bluetooth. It supports multiple devices and accounts, and has a pro version with more features.
[DroidID]: This app allows you to unlock your Mac with your Android phone's fingerprint scanner over WiFi. It supports multiple devices and accounts, and has a simple and elegant interface.
[Rohos Logon Key]: This app allows you to unlock your Windows or Mac with your Android phone's fingerprint scanner over WiFi or Bluetooth. It supports multiple devices and accounts, and has a free trial version with limited features.
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